Refund Policy

Avinik Store – Refund & Replacement Policy

At Avinik Store, we proudly stand by the quality of every product we sell.
If you’re not fully satisfied, we’ll make it right β€” through a refund or replacement.

πŸ’³ Refund Eligibility

  • Refund requests must be made within 15 days of receiving your order.

  • All products are eligible, regardless of price.

  • Items must be returned in their original packaging with all included components.

  • Consumable products (knee patches, herbal powders, etc.):
    Limited use is acceptable as long as the item is hygienic and mostly intact.

  • Clothing & wearable items:
    Refundable or replaceable only for size issues or damage issues.

🌸 Special Refund Policy for Perfumes or any Spray Items

To maintain hygiene and product integrity, perfume and all types of spray items orders follow a strict return and refund policy:

  • Perfumes are only eligible for return or refund if you receive the wrong product (wrong fragrance, wrong variant, or wrong quantity).

  • The perfume must be completely seal-packed and unused.

  • Opened, used, or unsealed perfume bottles cannot be returned or refunded under any circumstances.

πŸ’Έ Refund Timeline

Once your return is approved:

  • Refunds are issued within 3–5 business days after we receive the product.

  • The refund will be credited to your original payment method (Bank, UPI, or Wallet).

πŸ” Replacement Option

If you prefer, we can send a replacement product instead of a refund at no additional cost.

🧾 Important Notes

  • If you receive a defective or damaged item, please contact us within 48 hours with photo proof for faster processing.

  • Refunds may take slightly longer during peak seasons or bank holidays.

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